Online Ordering FAQ
Do you offer Black and White photos?
Yes, we still do. Due to our change in labs we no longer offer instant black and white images. However, send us an email and we will make a custom black and white proof for you to view online. Simply email us (mmpdancephotography@yahoo.com) the gallery name and image that you would like to see in black and white. We'll email you as soon as it's online. Please allow up to 1-2 business days for custom black and white proofs.
How long will my order take?
Orders for prints take 2-3 business days, products take 2-4 business days, however, products such as cards and canvas prints may take up to 10 business days. We apologize for any delay.
Important! These times do not include the shipping time that you choose.
Please note, products and prints are produced at different lab locations and arrive in separate shipments, however, only 1 shipping fee is charged.
Help, the proofs/galleries look fuzzy?!?
Blurred or fuzzy pictures on web pages can be caused by the browser's use of compressed images. To speed up the display of pictures, the browser preference may be set to show compressed pictures. Fix this by setting the browser preference to turn off the compression of pictures and graphics. Another thing you may have to do is empty your browser's cache to clear any copies of the compressed files from your cache. This process varies depending on which web browser you use, please check your browser for information on compressed images. Please contact your web provider for more detailed information on your specific browers/web software.
Can't See Any Galleries?
Make sure your web browser will allow popups.
Trouble Ordering?
Follow the How to Order section below. Another tip, make sure your computer enables cookies and check your security section. Still need help, contact the help/support section of our online gallery provider through the galleries website.
How do I order?
1) Go to our main list of galleries by clicking the "view proofs & order prints" link.
2) Locate your gallery by school/gym. Click the link to go to your selected gallery.
3) Browse the gallery for your photos.
4) Click on thumbnail photos to see larger versions. Add your favorites to your shopping cart. Follow on-screen instructions to select print sizes and products.
5) Choose your shipping method. Then you can choose to pay by credit card, check, or money order. You will receive an email confirmation of your order and get updates to know when to expect your photos in the mail.
Order with confidence because our online lab has a 30 day 100% satisfaction guarantee.
What is the difference between Matte and Metallic?
The base color of the metallic paper is not pure white, but rather a silverish pearl-like color. The result is a smooth glossy finish and slight metallic appearance which gives lively flesh tones and brilliant colors giving a pop of visual impact. We also offer traditional matte which is a semigloss finish that has a base color of pure white. Matte is resistant to finger prints and resists light glare that is often found with glossy prints.
I don't have a credit card or don't want to order online?
We can accept special orders via email or mail. Sorry, we do not accept phone orders in order to ensure accuracy. For more information, please email us at mmpdancephotography@yahoo.com.